Policies
Policies
Policies
Last updated 20 October 2026
If ViLavo is not for you, contact us within 30 days of delivery and we refund the full amount to your original payment method.
We will confirm who pays return shipping before the first batch ships, and state it here.
For hygiene, used micro-infusion heads go in your household waste, not back to us. Return the rest of the box.
A pre-order can be cancelled any time before it ships. See the pre-order terms.